Application Default Notifications

SmartComm™ is the SmartSolve© communication tool used to communicate information to users and systems based on events. Notifications are delivered through an SMTP server. SmartComm plays a key role in processing notifications and application workflow events.

SmartComm is based on push technology. Push technology allows companies to set up user-defined rules based on conditions that require attention. Based on the rules, when certain conditions are met the system sends an email to a defined list of recipients. The email message contains a click-able link to the login page and to the item which needs attention.

SmartComm supports the following Document Management functions:

Notification Services (email events)
Message Queue Processing to Achieve Workflow
PDF Summary Report Rendering

Document Management Default Emails

Event	Email
Document	Document Approval Has Been Stopped Document Approval needs Escalation Document Has Been Approved Document Has Been Expired Document Has Been Issued Document has been Pre-Expired Document Has Been Pre-Released Document Has Been Recorded Document Has Been Rejected Document Has Been Revised Document Needs Approval Document Owner Has Been Changed Document Review is ready for Change Order Change Document Review needs to be Started
Change Request	Change Request Has Been Closed Change Request Has Been Recorded Change Request Owner Has Been Changed
Change Order	Change Order Change Has Been Completed Change Order Change Needs Completion Change Order Changes Have Been Approved Change Order Has Been Closed Change Order Has Been Recorded Change Order Owner Has Been Changed Change Order Proposed Changes Have Been Approved Change Order Proposed Changes/Changes Approval Has Been Stopped Change Order Proposed Changes/Changes Approval needs Escalation Change Order Proposed Changes/Changes Have Been Rejected Change Order Proposed Changes/Changes need Approval

For additional information, see SmartComm in the SmartSolve Utilities and Settings Help System.